Privacy Policy

This Privacy Policy explains how Partyspins Casino may collect, use, store and share personal information when you visit the website, create or use an account, contact support or use available casino services. It also explains your privacy choices and how to make a data request.

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About this Privacy Policy

Partyspins Casino respects the privacy of its players and aims to handle personal information in a careful, transparent and secure manner. This policy applies to information collected through the website, account features, customer support channels and related services. It should be read together with any other privacy notices or terms displayed when you use a particular feature.

On this page

Personal information is information that identifies you, or that can reasonably be connected with you. The information handled will depend on how you use the website, the services you request and the information needed for security, operational and legal purposes. You may provide information when registering, updating your account, making a deposit or withdrawal, completing verification, entering an available promotion, contacting support or exercising a privacy right.

This policy provides general information in clear language. The privacy rights available to you may depend on your circumstances and the privacy requirements that apply to a particular request. Some rights may be subject to reasonable exceptions, such as where information must be retained for legal, security or dispute-resolution purposes.

Information we may handle

Account details, such as your name, date of birth, contact details, username, account preferences and information used to manage your login.
Verification information, which may include identity documents, proof of address, age or identity information, and records of checks completed to confirm that an account can be used.
Payment and transaction records, including deposits, withdrawals, bets, gaming activity, payment method details, transaction references and information needed to investigate or reconcile a payment.
Communications and support records, including messages, questions, feedback, complaints, correspondence and information provided when you ask for help.
Technical, device and usage information, such as an IP address, browser type, device type, operating system, language, approximate location, website activity, login events and security signals.
Cookie and similar technology data, including information about sessions, preferences, website performance and interactions with pages or features.

Some information may be collected directly from you, while other information may be generated automatically when you use the website. Information may also be received from service providers involved in verification, payments, security, technology or support, where this is appropriate and permitted.

How information is used

Personal information is used for purposes connected with operating the website, providing requested services, protecting players and meeting applicable requirements. Information collected for one purpose may also be used for a closely related purpose where this is reasonably expected, permitted or required.

To create, maintain and administer your account, including managing your profile, preferences, access and account security.
To provide casino services, process your instructions, record gaming activity and display information relevant to your account.
To process, verify and reconcile deposits, withdrawals and other transactions, and to help identify unusual or unauthorised activity.
To complete identity, age, account and payment verification, including checks designed to prevent fraud, misuse, money laundering and other prohibited activity.
To meet legal, regulatory, court, tax, accounting and responsible gambling obligations that apply to the service.
To provide customer support, respond to questions, investigate complaints and maintain appropriate records of communications.
To monitor and improve website performance, reliability, functionality, accessibility and security.
To detect, prevent and investigate account takeovers, technical attacks, collusion, cheating, fraud and other activity that may harm players or the service.
To send service messages, security notices, account updates and other essential communications.
To send marketing communications where permitted and, where required, after obtaining your consent or providing a suitable option to opt out.
To understand general patterns of website use, produce statistics and improve the player experience, using suitable safeguards where appropriate.

Different types of information may be required for different purposes. Account and verification information may be needed before an account can be opened or certain services can be used. Payment details may be needed to complete a transaction. Technical information may be collected automatically when you visit the website. If you do not provide information that is necessary for a particular purpose, we may be unable to provide the relevant service, complete a verification step, process a transaction or respond fully to your request.

Marketing communications

Marketing messages may include information about services, features or offers that may be relevant to you. You can withdraw your consent to marketing at any time by using an unsubscribe option in a marketing message, changing an available account preference or contacting support@partyspinscasino.online. Withdrawing marketing consent will not affect essential service, security or account communications, which may still be sent when necessary.

Cookies, sharing and security

Cookies and similar technologies

The website may use cookies and similar technologies to keep you signed in, remember choices, support security, understand website use and help the website operate properly. Some cookies may be necessary for core functions, while others may support performance, preferences, analytics or relevant communications. Cookies may store information in your browser or recognise a device when you return to the website.

You can manage or restrict cookies through your browser settings. Depending on your browser, you may be able to delete existing cookies, block some or all future cookies, or receive a warning before a cookie is stored. If you block or remove necessary cookies, some account functions, security features or website settings may not work as intended. Browser controls differ, so check the help information provided with your browser or device.

When information may be shared

Information may be shared where it is needed to provide services, protect the website and players, or meet applicable obligations. Relevant information may be provided to payment providers, identity and verification providers, hosting and technology providers, customer support partners, security and fraud prevention services, professional advisers or other service providers working on behalf of the website.

Information shared with a service provider should be limited to what is reasonably needed for that provider's role. Service providers may be required to protect information and use it only for authorised purposes. Information may also be disclosed where required or permitted by law, in response to valid legal process, to protect rights and safety, to investigate suspected fraud or misuse, or in connection with a business change affecting the website or services.

Third-party services may have their own privacy notices and cookie practices. You should review those notices where relevant. Information may be combined with other account, transaction or technical information when this is necessary for security, verification, support or service administration.

Security of information

Reasonable technical and organisational measures are used to help protect information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, account security processes, monitoring, encryption and other safeguards appropriate to the information and the risks involved.

No website, device or method of transmission can be guaranteed to be completely secure. You should keep your password and account details confidential, avoid sharing access to your account and contact support promptly if you believe your account has been accessed without permission.

Your privacy rights and data requests

Depending on the circumstances and applicable privacy requirements, you may have rights in relation to personal information held about you. These rights may include asking for access to your information, requesting correction of information that is inaccurate or incomplete, asking for deletion of information and withdrawing consent where processing is based on consent. You may also be able to object to or restrict certain processing, or ask questions about how your information is used.

How to exercise your rights

To exercise your data rights, ask a question about this policy, or request access, correction or deletion of your information, contact support@partyspinscasino.online. You can also use this email address to withdraw consent to marketing. Please describe your request clearly and include enough information for us to understand what you are asking for.

We may need to verify your identity or request additional information before completing a data request. This is a security measure intended to help prevent personal information from being disclosed to the wrong person or changed without authorisation. If a request is unclear, we may ask you to clarify the information or account details involved.

Access: ask for a copy of personal information held about you, together with general information about how it is used.
Correction: tell us which information is wrong, out of date or incomplete and provide the correct details where appropriate.
Deletion: ask for personal information to be removed where there is no continuing reason to keep or use it.
Marketing consent: withdraw consent to marketing communications at any time. Essential account, service and security messages may still be sent.
Cookie choices: manage or restrict cookies through your browser settings.
Questions or concerns: ask how your information is handled or raise a concern about a particular use of your data.

A deletion request does not always mean that every record can be removed immediately. Some information may need to be retained for a period required by law, for accounting or transaction records, for fraud prevention, to resolve disputes, to protect security, or to establish and defend legal claims. Some information may also remain in secure backups for a limited period before it is overwritten or securely deleted. Where information must be retained, access to it should be limited to the purposes that require it.

Retention and policy updates

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted. When an account is closed, operational records may be removed, anonymised or restricted where appropriate. However, some records must be kept for a period required by law even after an account has been closed. This may include verification, transaction, security and communication records.

This policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or privacy practices. The updated version will be made available on the website and will apply from the date it is published or from another date shown in the updated notice. You should review this page occasionally so you remain aware of how information is handled.

If you have a privacy concern, please contact support@partyspinscasino.online so the matter can be reviewed. We will consider your request or concern and provide further information where appropriate.